Mark and Patrick are saving a seat for Solidroad's first designer.

The problem

It helps support teams scale without losing the warmth and judgment of human agents.

Solidroad makes a platform that reviews support conversations and trains human and AI agents.

The people

They worked closely together at Intercom, where Patrick built tools and Mark tested and sold them.

• Mark Hughes · CEO

  • Founded Gradguide, a mentorship network for graduates, which exited in 2022
  • Early sales rep at Intercom and EMEA sales lead at Chargify
  • Studied business at Trinity College Dublin, with a year at HEC Paris

• Patrick Finlay · CTO

  • Co-founded Monaru, which helped creators sell live classes
  • Product engineer at Intercom
  • Studied computer engineering at Trinity College Dublin

So far

Customers include Ryanair, OURA and Crypto.com.

$25M Series A led by Hedosophia, April 2026.

Your seat